They arrived quickly, I wanted a backup set for my next big adventure for "just in case"! If you never hear from me again, it'tl mean I never had to use them.
Happy hiking to all!!!
Well we do hope to hear from you again, we would love to hear about your big adventures! And if you need any assistance, we're always here for you! Happy hiking!!
Ordered wrong replacement part
This was not what I needed. So I can’t rate it. I need entire lock not for the bottom half so I ordered wrong replacement.
Hi Jo, thanks for your review, we're so sorry that this happened and we definitely want to get this figured out for you! Please be on the lookout for an email from us and we'll get you all taken care of!
Excellent Customer Service
The replacement parts I ordered worked perfectly. Originally, there was a problem receiving the order, no fault of Hiker Hunger, but they went above and beyond to get me my parts. Thank you Hiker Hunger!
You are so very welcome! We're glad that you're up and running and all is well! Happy trails!!
Hassle-free replacement trekking pole knobs!
My old knobs gave out after 4 or 5 years and probably thousands of miles. I ordered a replacement set for my Hiker Hunger trekking poles and I got them in the mail a few days later. 10 minutes after that I was back out there with effectively a new set o' poles! Sweet!
Thanks -- Scott Fazekas
So glad to hear this, Scott! It's always important to get gear when you need it and we're stoked that these got you back out on the trail so quickly! Happy hiking!
Good Customer Service
I hiked the Haute Route (120 miles from Chamonix to Zermatt) this summer (120 miles from Chamonix to Zermatt) over some very rough terrain and had a minor issue with one of my poles. Hiker Hunger's Staff was quick to respond with a solution that was both fair and equitable. This company does stand behind their products. I do love my carbon fiber poles, they are light, strong and dependable. I would not hesitate to recommend them to a fellow hiker.
Hi Robert, we appreciate your feedback and are happy that you're back in business with your poles! We hope to hear more from you about your adventures, you were a pleasure to work with! Happy trails!!