Any time or reason you are not totally stoked with your Hiker Hunger gear, we will give you a FULL REFUND or a REPLACEMENT. Yes, it's that easy! We're a small company made of regular outdoors folks just like you. We hate it when companies waste our time and more importantly our money! So reach out if you ever have an issue and we'll make sure you feel like you're a part of the Hiker Hunger family!