Our products come with a 3-year warranty if anything fails due to manufacturing defects or breaks from normal use. Normal use is defined as using the product for its intended activity under generally accepted as normal conditions. Normal use does not cover unusually rough terrain, unusually cold temperatures or other out of the ordinary circumstances. Please make sure to register your product below to be eligible for warranty coverage! Note, the form make take a few seconds or so to load.
If one of our products fails due to a manufacturer's defect within three years, the original purchaser may return it to us for replacement parts or refund of the original purchase price at our discretion. This warranty protects against manufacturing defects in workmanship and materials. Every product has a useful lifecycle which can vary depending on the maintenance and care the product receives and the type of use the product is subjected to. Make sure to read our maintenance & care guide that will help you keep your products in the best shape for a longer period of time. Damage due to wear and tear, accidents, improper use, negligence, or the natural breakdown of materials over time and regular use are not covered under our warranty policy.
If you are in need of replacement pieces due to lost or broken parts, those can be found here
. The best way to work through any warranty issues is to talk to us. Not sure what you need? Send an email to our support team
and we'll get back to you within 24-48 hours. If you're looking for a more timely response, you can call our customer support line with your questions: (877) 700-7227. We're here to help!
*Apparel is not covered under warranty