1Unfold
Undo the velcro strap. Hold the grip and let the pole hang straight down. A cord inside keeps the sections loosely together.

Three sections joined by a cord. This is normal. They lock together in the next step.
It takes about a minute. Each step has a short clip you can watch on your phone.

Undo the velcro strap. Hold the grip and let the pole hang straight down. A cord inside keeps the sections loosely together.

Three sections joined by a cord. This is normal. They lock together in the next step.
Let the sections slide together. Then hold the grip in one hand and pull the patterned bottom section down firmly until you hear a click and a silver button pops out just below the grip.

This is what you're looking for. The silver button sticks out just below the grip. If you can see it, the pole is locked.
Your pole has one flip lock, just under the grip. Open it. Slide the top section up until your elbow bends at about 90 degrees on flat ground. Close the lock until it lies flat.

Slips when you lean on it? Open the lock and turn this screw a little clockwise. Counterclockwise loosens it.


These fixes solve most of the calls we get. If none of them work, text or call us and we'll sort it out.
The pole isn't pulled apart far enough. Hold the grip and pull the bottom section down harder, with a firm, steady pull. You'll hear a click when the button pops out.

Pull the sections apart slightly while you press the button, so it isn't pinched, then push them together. Use the edge of a coin or key if your thumb can't do it. Don't use pliers; they can bend the button.


A wobble almost always means the pole isn't fully locked. Check that the silver button is showing. If not, repeat step 2 with a harder pull. Still wobbly with the button out? Contact us and we'll replace it.
It was pulled past the STOP line. Open the flip lock, line the section up, and slide it back in gently. Close the lock. Keep the STOP line inside the pole from now on.
Pull the plastic stopper on top of the grip out to loosen the strap. Pull the strap to adjust it, then press the stopper back in. Put your hand up through the strap from below, then hold the grip.
Text or call (406) 219-1363 or email hello@hikerhunger.com with your order number. We'll mail the part or a replacement.
Everything below comes in your set. Check the carry bag pockets before you order more. Each attachment slides over the metal tip.
Pavement, rock2 rubber tipsSmall caps that cover the metal tip on hard ground.
Sidewalk, indoors2 rubber feetAngled, treaded feet for sidewalks, gravel and floors.
Mud, sand2 mud basketsSmall baskets that stop the pole sinking.
Dirt trail, iceMetal tip (on the pole)Grips dirt, rock and ice. Use it bare.
Snow2 snow basketsWide baskets for soft snow.
PackingVelcro strapHolds the folded sections together.
StorageCarry bagFits both folded poles and the extras.
On the grip2 wrist strapsAlready on the poles. Hand goes in from below.
Emily walks through the mud baskets, snow baskets, rubber feet and rubber tips, and shows how each one goes on. About 2 minutes.
Look at the length marks on the top section. Short goes to 120 cm. Long goes to 135 cm.
Got the wrong size? Message us and we'll help you swap.
| Short | Long | |
|---|---|---|
| Your height | 5'8" and under | 5'9" and up |
| Length range | 100 to 120 cm | 115 to 135 cm |
| Folded | 14 in | 15 in |
| Weight, per pole | 9.95 oz | 10.7 oz |
| Shaft | Aircraft-grade aluminum | |
Rory, our founder, sets up a pair and folds it back up in under two minutes.
We're a small family company in Bozeman, Montana. A real person answers, and most problems take five minutes to fix over text.
Add your email so we can look up your poles fast if you ever need a part or a replacement.
Bought on Amazon? You can still contact us directly. It's usually faster than a return.
Folded, they're 14 or 15 inches and fit in most carry-ons. Many customers fly with them, but TSA agents decide case by case, so we can't promise it. Packing them in a checked bag is the safe option. Read our TSA guide.
Poles are made for balance and to take some load off your knees. Don't lean your full body weight on them, especially on one pole at full length.
The tip isn't sold on its own, but we sell replacement sections and accessories for every part of the pole.
1 year against defects in materials and workmanship from normal use. It doesn't cover wear and tear, accidents or misuse. Warranty details.
Email hello@hikerhunger.com within 30 days and we'll sort it out. If the poles aren't working as they should, tell us first. We can usually fix it or send a replacement.
Wipe them with a damp sponge and a little soap, or a wet Magic Eraser. After a wet hike, unfold the poles and let them dry before you pack them away.